About Me
I am a friendly, compassionate and motivated individual who has the initiative and desire to better my own learning and skills. I consider myself to be a versatile person who is capable of adapting myself to many different tasks and challenges. I am very progressive in my nature, and I love to seek new opportunities in my personal and professional life and give 110% in everything I do. In past and present roles, there have been a lot of different responsibilities and duties that I've taken on in which I have enjoyed adapting to. I feel that this experience alongside my passion and drive will be advantageous in my next role.
In my current position, I am a Customer Delivery Driver for Asda. This is a role I particularly thrive in as I love being out on the road, meeting new and different types of people every day and solving problems along the way. It gives me a great sense of pride and happiness that I am able to help people in my role and I endeavor to continue to not only to provide great service, but to make genuine connections and leave people that I encounter with a smile and brighten their day.
I have a couple of long-standing hobbies that I continue to enjoy and delve myself into, which are web development and foreign languages. I have studied French and Spanish for arond 10 years and have studied web development for around 3 years.
Work Experience
-
In my role, I drive a 3.5 tonne van and deliver excellent customer service straight to the clients' doorstep as well as follow procedures and perform legal checks on the vans, loading the vans and helping out in the online department.
Within my role, I am a versatile member of staff and did overtime on various different functions such as working on the tills, food counters, general replenishment, pot wash, bakery, clothing and general merchandise.
-
As a language service provider, I offered many different services relating to French, Spanish and my native language English including but not limited to translation, transcription, ESL tutoring and subtitling.
In my freelance role, I've worked with many people all across the globe and learned a lot about different cultures and ways of life..
-
In my role, I was responsible for doing the price changes throughout the store; putting up the appropriate banners and labels; gap scans and picking throughout the store to improve shelf availability; solving inventory queries (CAP report, Profitect, etc) and providing excellent customer service.
-
In my role, I provide excellent customer service and replenish stock in a fast paced retail environment. Other duties include scanning waste and charity items to update the database; organising newspapers/magasines to be sent back if not sold; processing John Lewis click and collect orders; morning and night opening and shutting preparations; etc.
-
In my position as a Warehouse Operative, I had to pick, package and dispatch clothing ready to be delivered to clients homes and stores for click and collect as well as receiving items and putting them away throughout the warehouse. I also processed and resolved exceptions throughout the DotCom operation, which required me to solve problems with customers orders and update details of orders and stock on a computer database.
-
In this position, I had to provide excellent customer service serving people at the till and drive through, ensure food products were prepared and cooked to a high quality, achieve speed targets for service, achieve up-selling targets on promotional items and maintaining a hygienic and clean workplace.
Skills
-
Software/Web Development
3+ years -
Language Services
5+ years -
Van/Delivery Driving
2½+ years -
Childcare Services
1+ years -
Retail Departments
4+ years -
Warehousing
4+ years -
Online Tutoring
5+ years -
Restaurant/Fast Food
2+ years -
Personal Training
1+ years
Languages
Being multi-lingual opens up the doors to a lot of different cultures, and gives me a great opportunity to understand not only how people from other countries communicate, but how people live and think.
I take a lot of pride in effective communication, and I try my best to improve each day in improving how I interact with people in my native and secondary languages which are English, French and Spanish.
One of my greatest achievements to date is obtaining my Diploma of Higher Education in Language Studies (French and Spanish). It's something that I worked hard to get and it shows my admiration for the world of language.
Contact Me
Whether you want to talk about working with me or just want to say hello, please don't hesitate to drop me a message and I'll get back to you!